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Privacy Policy

Last updated: 04/23/2026
 

Protecting your privacy is a priority for OPHARO. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.

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1. DATA CONTROLLER

The party responsible for processing the information collected on this site is:

Muriel GARDET E.I. (OPHARO)

122, rue Amelot, 75011 PARIS, FRANCE

Email: contact@opharo.com

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2. DATA WE COLLECT

We collect information when you interact with our site:

  • Data provided voluntarily: When you fill out our contact form (Name, Email, phone number, details of your getaway project).

  • Data collected automatically: Via cookies and similar technologies (IP address, browser type, pages viewed, duration of visit). This data is generally anonymized or pseudonymized.

 

3. PURPOSE OF COLLECTION

We use your data for the following reasons:

  • Trip design: To respond to your requests and create your bespoke getaway.

  • Site analysis: To track and analyze site usage to improve your user experience.

  • Security: To protect our site against fraud or spam.

 

4. LEGAL BASIS FOR PROCESSING

We process your data based on the following:

  • Your consent: For non-essential cookies and contact forms.

  • Performance of a contract: To organize your stay once the service is confirmed.

 

5. DATA SHARING

OPHARO is committed to never selling your data. We share your information only with:

  • Wix.com: Our host, for the technical operation of the site.

  • Local partners: Only the information strictly necessary for booking your activities in Crete (hotels, guides).

  • Legal obligations: If required by law.

 

6. DATA RETENTION

  • Contact requests: Data is kept for 3 years after our last exchange.

  • Browsing data: Kept in an anonymized form for statistical purposes.

 

7. YOUR RIGHTS (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • The right to access, rectify, or delete your data.

  • The right to withdraw your consent at any time.

  • The right to restrict processing. To exercise these rights, simply contact us at: contact@opharo.com.

 

8. COOKIES

We use essential (security), performance (statistics), and third-party (analytics) cookies. You can configure your preferences via the cookie banner on our site or through your browser settings.

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